FAQs

Escape Room Experience Questions

No. For your safety, there is the possibility of going out of the room at any time in an emergency situation.

All the material you will need to solve the puzzles arranged in the room will be provided to you. So there is no need to bring anything. It is even strongly recommended to leave your electronic devices in our lockers at the reception, in order to avoid any distraction during the game.

A game master accompanies you throughout your experience thanks to our cameras and microphones in each room. Thus, in the event of a problem, our staff can help you move forward with the help of clues.

A trip to the bathroom is strongly recommended before the start of the game so as not to disturb the immersion. In case of emergency, it is always possible to leave the room.

Additional booking information

A reservation is required in order to play. No minimum time is required, before game time, to reserve.

With 24 hours notice in advance, a reservation can be canceled and refunded. In less than 24 hours before the start time of the game, no cancellation is possible, and no refund can be made.

Groups / Companies

For full details on group bookings, please refer to our Team building section.

Families and children

Children aged 8 and under play for free, up to one free child per paying player.